Visionairi HQ is a trading name of Elite Consulting Solutions Pty Ltd (ACN 667 676 575) ("we", "us", or "our"), based in Perth, Western Australia. We are committed to protecting your personal information and your right to privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our site or submitting your information, you agree to the terms of this Privacy Policy.
We collect information you voluntarily provide to us, including:
We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, pages visited, and time spent on the site via cookies and analytics tools.
We use the information we collect to:
We will not sell, rent, or trade your personal information to third parties for their marketing purposes.
By submitting your details on our website, you consent to being contacted by Visionairi HQ via email, phone, or SMS regarding our services. This consent is given in accordance with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
You may opt out of communications at any time by:
We use third-party service providers to assist in operating our website and conducting our business, including:
Some of these third-party service providers store and process data on servers located outside Australia, including in the United States. By using our services, you consent to your personal information being transferred to and stored in overseas jurisdictions. We take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with the Australian Privacy Principles, however we are not responsible for the privacy practices of third-party providers.
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our website uses cookies to enhance your browsing experience and collect analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer required, we will take reasonable steps to destroy or de-identify it.
Under the Privacy Act 1988 (Cth), you have the right to:
To exercise any of these rights, please contact us using the details in section 12 below. We will respond to all requests within 30 days.
Our services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on this page with a revised date. Continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:
We will investigate all complaints promptly and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
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