Legal

Terms of Service

Last updated: May 2026  ·  Visionairi HQ  ·  Elite Consulting Solutions Pty Ltd (ACN 667 676 575)

1. Acceptance of Terms

By accessing or using the Visionairi HQ website and services, you agree to be bound by these Terms of Service ("Terms"). Visionairi HQ is a trading name of Elite Consulting Solutions Pty Ltd (ACN 667 676 575), based in Perth, Western Australia ("we", "us", or "our").

If you do not agree to these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Description of Services

Visionairi HQ provides AI-powered dead lead reactivation services for Australian service businesses. Our services include but are not limited to:

  • AI-driven outreach and follow-up to existing leads in your database
  • Lead qualification and appointment booking
  • Live demo sessions demonstrating the service on your business data
  • Ongoing campaign management and reporting

Specific service terms, deliverables, timelines, and fees will be agreed upon separately in a written service agreement prior to commencement of paid services.

3. Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal authority to enter into agreements on behalf of your business
  • The information you provide is accurate and complete
  • You own or have lawful rights to the lead data you provide to us

4. Use of Your Data

When you engage our services, you may provide us with contact data from your existing customer or lead database. By doing so, you represent and warrant that:

  • You have obtained all necessary consents from those contacts to receive marketing communications
  • Your use of our services complies with all applicable laws, including the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), and the Do Not Call Register Act 2006 (Cth)
  • You will not provide data belonging to individuals who have opted out of marketing communications or who are listed on the Do Not Call Register
  • You indemnify Visionairi HQ against any claims arising from your failure to comply with the above obligations

5. Intellectual Property

All content on the Visionairi HQ website, including text, graphics, logos, images, and software, is the property of Elite Consulting Solutions Pty Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

6. Results Disclaimer

While we are confident in the effectiveness of our services, we make no guarantee of specific results. Revenue outcomes depend on many factors including your industry, database quality, average job value, and market conditions. Any figures presented on this website — including those generated by our revenue calculator — are illustrative estimates only and do not constitute a guarantee, promise, or representation of future performance.

7. Payment Terms

Our pricing is performance-based — meaning you pay based on results delivered, not upfront fees. Specific payment terms, including any fees, commissions, or retainers, will be outlined in your individual written service agreement. All fees are in Australian Dollars (AUD) unless otherwise stated. Invoices are due within the timeframe specified in your service agreement.

8. Consumer Law Rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy you may have under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

9. Limitation of Liability

Subject to section 8 above and to the maximum extent permitted by law, Visionairi HQ and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our services.

Where liability cannot be excluded under the Australian Consumer Law, our total liability to you for any claims arising under these Terms shall not exceed the total fees paid by you to Visionairi HQ in the three months preceding the claim.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the extent permitted by law and subject to your rights under the Australian Consumer Law, we do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

12. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Any provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, and limitations of liability.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Western Australia and the Commonwealth of Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

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